Automated Operations Privacy Policy

This Privacy Policy helps you understand what personal information Automated Operations LLC (“us”, “we”, “our”) collects, why we collect it, and how you can manage your choices regarding your personal information. This policy covers the use of our platform, our services, our website www.monitormountain.com and any of our other websites, subdomains, or mobile applications (collectively the “Platform”).

We update and change this policy from time to time. When we make changes, we will let you know by revising the date of the Privacy Policy. If we make significant changes, we will provide more prominent notice by sending an email to the to the e-mail address in your user account or by posting a statement on our home page.

When we refer to “personal information” in this policy, we mean information that identifies a living person such as a name, phone, email, or contact information. We treat non-personal information (such as the type of browser you use) as personal information when combined with personal information.

How we use Personal Information

We use your personal information to help us deliver our services to you. We also use it to ensure our services are working as intended such as monitoring the performance, and improve the quality of, our Platform. If you make a business request we use your personal information to provide you with information concerning our services and products, fulfill customer requests, and other business purposes such as complying with our legal and regulatory obligations. If you consent, we may also use your personal information to send you information about our other products and services and for other specified marketing purposes.

We also use information collected through cookies, pixel tags, web beacons, local storage (such as browser web storage or application data caches) and web server logs or other means. We use this information to help (a) customize your visits to the Platform, (b) deliver content tailored to your our users interests and how our users browse the Platform, and (c) managing the Platform and other aspects of our business. You can change your cookies settings in your browser, however please note that without cookies you may not be able to use all of the features of the Platform. You can read more about our use of cookies https://www.monitormountain.com/cookie.

How we Collect Personal Information

You Provide the Information to Us
If you send us an email or online registration, a letter, register to download documents from our Platform, or requests information from us at trade shows, apply for a job, or purchases services or goods through our Platform then we may collect your personal information. We also may be given your personal information if you or your company becomes our customer. Personal information we collect includes, but is not limited to, individual names, telephone numbers, email addresses, company name, mailing address, account username and password, your job title, and financial information such as credit or debit card number. For those applying to us for jobs, we may also collect personal information from resumes and other documents that you send, or from social media profiles you give us access to.
Information Automatically Collected
We also may collect certain information automatically, including personal information, from visitors to our Platform and our subsidiaries’ Platforms, including IP address, time visited, pages viewed and related information. If you visit our Platform, open emails from us or use our apps or interact with our related tools, widgets or plug-ins, we may collect certain information by automated means. Some of those automated means are cookies, web beacons and web server logs. The information collected automatically can include your IP address, unique device identifier, browser characteristics, domain and other system settings, search queries, device characteristics, operating system type, language preferences, referring URLs, actions taken on the Platform, dates and times of Site visits, metadata and other information associated with other files stored on your device. We use Google Analytics to help us analyze the traffic on the Platform. For more information on Google Analytics’ processing of personal information, please see http://www.google.com/policies/privacy/partners/. You can opt out of Google Analytics by using the following Google provided browser plugin http://www.google.com/ads/preferences/plugin/.
Use of Our Apps
When you download and use our applications (“app”), we may automatically collect information on the type of device you use, operating system and version, and system and performance, and usage information. We collect this information to help us measure app usage and better understand users. With your consent, we may send you push notifications as a part of the services we provide. You can log-in to your customer user account to turn these off but will no longer receive your notices.

We may share personal information with our affiliates and subsidiaries or with our business partners to respond to customer needs or otherwise provide services to customers. We may also, with your consent, engage in joint marketing activities with such third parties or disclose personal information to third parties for their own direct marketing purposes.

We may also share your information with our third-party agents who may be acting on our behalf and pursuant to our instructions to assist in our business activities. For instance, these third-parties agents help us process payments, give notices about our events and news, send SMS messages as a part of the services we provide, and help us with internal business support.

We may disclose your personal information if required to do so by law or court order, to enforce or apply agreements between us or if we believe in good faith that the release is necessary or appropriate to protect the rights, property, or safety of Automated Operations, our customers, affiliates, or others.

We may also share your personal information in connection with the sale, transfer, acquisition, merger, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change or ownership or control by us or any affiliated company (in each case, whether in whole or in part). If one of these events occurs, we will use reasonable efforts to notify you before your personal information is transferred or becomes subject to different privacy practices.

We sometimes partner with other companies. This allows us to provide their services to you through a link on our Platform. Examples include when you apply to us for a job, when you use social media links, or use live chat. When we do this, our third party partners will have access to the personal information you provide to them through their website. We do not have control over how they use that information. To understand how your personal information is used by those partners, you will need to review their applicable privacy policies. Except as stated on this policy, we do not share your information with other third parties.

Our Data Security and Retention Policy

We use reasonable methods to secure personal and sensitive information. We do this through restricting access to such information only to those people who have a legitimate need to know for their job responsibilities on our behalf, by using appropriate physical security measures, and by using technology to secure such information. If you have questions about the security of your personal information, please contact us as described below.

Personal information collected by Automated Operations is stored and managed in the United States or in other countries in which Automated Operations, or its service providers, maintain facilities or operations.

We may retain your information for as long as it is needed to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes or enforce our agreements.

Security of Personal Information by Third Parties

We require that all third parties acting on behalf of us, and to which personal information is provided, have legal obligations to protect personal information consistent with this policy.

Our Site is not Intended for Anyone Under 18

The Platform are not intended for those under the age of 18 and we do not intend to collect information from anyone we know is under 18. If you are the parent or guardian of a child under 18, you can contact us at the address below to request the removal of their information.

Advertising and Newsletters

We may from time to time allow certain third parties to display advertising on our Platform or to manage our advertising on other Platform. These third party partners may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests.

We will use your personal information to send you email or newsletters, if you have signed-up to receive them. If you would like to discontinue receiving those, you can update your email preferences by using the “unsubscribe” link in emails we send to you, or at your member profile on our Platform, or by contacting us as described below. You may not opt-out of certain service-related communications, which are not promotional in nature. Please note that even if you opt out of receiving the foregoing emails, we may still send you a response to any “Contact Us” request as well as administrative, maintenance and operational emails (for example, if you send a password reset request).

Other Ways we Use Personal Information

If we need to use your personal information for purposes we haven’t described in this policy, including our cookie policy, we will inform you of those intended uses when such information is collected, or before such use is implemented, including disclosure to third parties.

Contact Us

Your questions and comments about this policy or requests can be sent to [email protected] or to :

Automated Operations LLC
Attn: AO Legal
2443 Fillmore St #380-7856
San Francisco, CA 94115